Whether you are in the market for a GoTrax or are just interested in learning more about them, there are some benefits to owning one. Below are some of the features and advantages of the GoTrax electric bike that you will want to consider.
Tires are durable
GOTRAX scooters are not for the faint of heart. They are meant for serious riders with a serious budget. While they do have a few shortcomings, like a small battery and short range, their reputation is well deserved. If you’re looking for a gizmo that’s both durable and affordable, you should check out the GOTRAX G2 scooter. It comes in two flavors, black and white, and you’ll get a decent value for your hard earned dollar. If you’re looking for a serious ride, you’ll be hard pressed to find a more capable scooter.
The GOTRAX G2’s best features include a sleek black frame, a dual braking system, and an impressive eight-inch off-road fat tire. They do a good job of dissipating vibrations and handling poor road surfaces. The spritely model even comes with a built-in battery charger, and an onboard computer to boot.
Top speed is 7.5 miles per hour
Despite the name, the top speed of Gotrax GKS is not as impressive as it may sound. The top speed is actually a mere 7.5 miles per hour. It may not sound like much, but it’s enough to allow kids to ride safely. However, it’s not going to be fast enough to put a smile on a teenager’s face.
For older kids, a top speed of about 15.5 miles per hour may be sufficient. However, a lower speed may be more suitable for urban riding. Speed may also depend on road conditions. In addition to the top speed, there are other features to look for in an electric scooter.
GoTrax has designed the GKS scooter with the safety of children in mind. It is not a thrill ride, but it does offer full control over steering and is not susceptible to flats. It also lacks pneumatic tires, making it less likely to crash. The company focuses on style, performance, and affordability, all of which combine to make a quality scooter.
Range is 4 miles
Whether you are a novice or a professional, Gotrax XR is a great escooter model. It is lightweight, durable, and offers plenty of features. This model is also easy to use. It comes with a kickstand and bright headlights. It also features a display, which allows riders to check their battery level.
The XR’s braking system includes disc brakes at the front and rear. It also has anti-lock electric braking. This model is made to handle a top speed of up to 15 mph.
Gotrax XR has a sturdy aluminium frame. It also has bright headlights and reflective tail lights. The company provides free shipping and a 90-day limited warranty. The design of the scooter is the same as that of the other Gotrax models. It has a folding safety pin, which is included with the purchase.
Spare parts are available on the GoTrax website
Considering that the GoTrax company has been around since 2009, it’s surprising that no one has yet figured out how to create a gimmick that can match the company’s stellar customer service. While you can find a variety of support resources on the company’s website, nothing compares to the dedicated customer service staff that can be reached at 844-4GO-TRAX. Not to mention the free shipping that comes with your purchase.
GoTrax’s customer service has been plagued with staffing issues in the past, but the company has finally put its customer service in gear. As of today, the company boasts a customer service department of 29 employees. With a staff of this size, the company’s average response time is under 12 hours. The company also offers a free replacement service on certain models, and customers can expect a quick turnaround time if the product is damaged.
BBB complaints about GoTrax
Hundreds of consumers have been voicing their complaints about GoTrax and the products that they sell. The Better Business Bureau (BBB) has investigated the complaints, and has given the company an “F” rating. The Better Business Bureau has received complaints about the company in 41 states.
GoTrax sells electric bikes, electric scooters, and hoverboards. Customers pay $180-$200 for the products. The company also offers a 14-day trial, and a 6-month warranty. They claim to be an American-based company. However, BBB has found that GoTrax has a pattern of complaints about the marketplace. Some customers have complained that their products are defective, while others have reported that they have never received their products.
BBB has received 285 complaints about GoTrax products. Two-thirds of these complaints stated that the products were defective. The company has acknowledged the complaints, and is working to resolve the remaining issues.